Southeast Industrial Equipment Selects MobileFrame's Business SuiteTM To Automate Their Field Service Operations
MobileFrame Software is the only Configurable Mobile ApplicationTM in the industry that empowers enterprises to create and manage their own mobile applications
San Jose, Calif. -- May 19, 2006 - MobileFrame, LLC (www.mobileframe.com), the leading provider of Configurable Mobile ApplicationsTM, announced that its Business SuiteTM software has been selected by Southeast Industrial Equipment, Inc. to automate their paper-based forms and manual processes previously used by their Field Technicians. MobileFrame is providing program management for this project and is delivering the barcode scanning system integration for Panasonic Toughbook computers. After a long evaluation of many competing solutions, Southeast selected MobileFrame software because of its ease of use and its ability to rapidly deploy any sophisticated mobile applications. MobileFrame's revolutionary Smart ArchitectureTM handles all software programming complexities in the background and permits novice computer users with no IT background to instantly create and deploy sophisticated mobile applications via a user-friendly point and click desktop.
The MobileFrame solution allows Southeast to automate their entire field service process with a single mobility platform. Southeast can now send an electronic version of a Repair Order or Scheduled Maintenance Request directly to a technician in the field. As the technician completes the Repair Order, barcode scans of the parts used are automatically captured and embedded in the workflow. The technician can also capture photographs and sketches of any damaged items, record voice notes, capture the customers' electronic signature and print a signed copy of the Repair Order. When the technician transmits the completed Repair Order back to the office invoices can be generated the same day the work is performed. This results in improved cash flow, and immediately enhances the company's bottom line. The parts used on the job are automatically removed from the service van's inventory and logged so the parts inventory can be restocked.
"MobileFrame's software provides incredible savings to our organization by eliminating time-consuming, error-prone paper based processes, " said Cory Thorne, President of Southeast Industrial Equipment, Inc. "We have reviewed several mobility offerings and even tried piloting one solution, but none of the other providers came close to offering the flexibility and ease of use of MobileFrame. The MobileFrame product offers us the ability to automate all of our manual field based processes, and the unique ability to make any changes we need on a moments notice. MobileFrame's software dramatically increases the productivity of our field service operations."
MobileFrame's Business SuiteTM is a fully self contained solution that delivers broad functionality out-of-the-box. No custom programming, no third party mobile gateways, synchronization engines or SDK's are required. Data collected in the field is stored on a handheld device and automatically synchronized to the central office when wireless or wired access becomes available. The MobileFrame software operates on any .NET enabled handheld device, including Pocket PC PDA's, Tablet PC's or Laptops.
"MobileFrame's power is unmatched in the industry. Our customers are the benefactors of immediate automation of their unique business processes," said Lonny Oswalt, MobileFrame's CEO and President. "Our software is integrated with Southeast's MiniTrac back office order system providing a configurable solution that streamlines their entire field service process and the result is substantial increased profit margins for the company."
About MobileFrame LLC
MobileFrame is the leading provider of Configurable Mobile ApplicationsTM enterprise software that requires no coding or programming to create and deploy sophisticated mobile applications. With intelligent networking and synchronization built-in, MobileFrame's platform significantly streamlines mobile application development, deployment, and administration. MobileFrame eliminates custom programming through an intuitive, user friendly point-and-click desktop, enabling novice computer users to easily deploy any custom mobile applications. MobileFrame is a privately held company headquartered in San Jose, California. For more information, customers may contact MobileFrame directly at 1-408-885-1200 or visit our website at www.mobileframe.com.
About Southeast Industrial Equipment, Inc.
Southeast Industrial Equipment, Inc.'s primary mission is to be the premier supplier of quality products and superior services in the material handling industry achieving mutually rewarding relationships with our customers and vendors while providing our associates with a safe, secure and rewarding work environment For more information, contact Southeast Industrial Equipment directly at (704) 399-9700 or visit our Web site at www.seie.com.
Thomas J. Laughlin