{"id":158,"date":"2009-09-30T12:11:18","date_gmt":"2009-09-30T19:11:18","guid":{"rendered":"https:\/\/blog.mobileframe.com\/?p=158"},"modified":"2010-06-15T17:09:30","modified_gmt":"2010-06-16T00:09:30","slug":"miller-pipeline-corp-case-study","status":"publish","type":"post","link":"https:\/\/www.mobileframe.com\/blog\/miller-pipeline-corp-case-study","title":{"rendered":"Miller Pipeline Corp. Case Study"},"content":{"rendered":"

Learn more about how Miller Pipeline has had tremendous success using MobileFrame’s enterprise mobility software…<\/p>\n

\"Miller
\nMiller Pipeline Corporation is one of the nation’s premier natural gas distribution,\u00a0transmission pipeline and utility contractors. The company provides a comprehensive\u00a0range of pipeline contracting and rehabilitation services for natural gas, liquids, water\u00a0and wastewater pipelines as well as specialty products and services for the industrial\u00a0and telecommunication industries. For over 50 years Miller Pipeline has provided quality\u00a0construction, maintenance and rehabilitation services and products to natural gas\u00a0utilities, and the municipal and industrial infrastructure markets throughout North\u00a0America.<\/p>\n

Download the complete <\/strong>MobileFrame – Miller Pipeline Case Study<\/strong><\/a> (\"pdfLogo\" PDF).<\/p>\n

Previously, Miller relied on paper-based processes to collect\u00a0data about their jobs completed in the field – at the\u00a0end of each day, foremen would record the number of hours worked, the names of crew\u00a0members and the services performed. Superintendents then collected the paperwork,\u00a0reviewed it for accuracy and submitted it to the corporate office. This process generated\u00a0an excess of 7,000 sheets of paper on a weekly basis!<\/p>\n

In addition, Miller Pipeline\u00a0needed an enterprise mobility software platform to automate their work orders. \u00a0However, each customer required Miller to collect different sets of data using different forms, so they\u00a0needed a flexible mobility solution that allowed them to modify work orders quickly and\u00a0deploy them to remote work sites on-the-fly. Due to the sophistication of their work order\u00a0applications and the scale of their operations, Miller Pipeline\u2019s IT staff determined that\u00a0they required a full-featured yet easy-to-use platform. \u00a0Less than a year ago the idea of the foremen\u00a0submitting their daily paperwork electronically seemed far away and idealistic. Using MobileFrame’s enterprise mobility software to create mobile work orders and time cards to automate their field service operations, Miller Pipeline’s mobile solution has been a rousing success.<\/p>\n

\u201cOne of the strategic initiatives developed by the executive management team is \u2018lean construction\u2019 to drive productivity.\u00a0Eliminating the daily obstacles that create unproductive labor hours provides significant value for our customers and\u00a0employees. MobileFrame\u2019s platform has enabled us to capture real-time payroll hours, contract hours, invoicing data, job\u00a0cost data, and all relevant information required to run our operation. In addition, MobileFrame provides immediate key\u00a0performance indicators and productivity feedback metrics to the foremen. This scoreboard provides Miller invaluable\u00a0real-time information.\u201d — Dennis Norman, VP of Corporate Performance<\/p><\/blockquote>\n

Some key benefits Miller has experienced include<\/strong>:<\/p>\n